Refund policy

All products in the AURDOS store are digital music. No physical items are shipped or need to be returned.

Refunds and exchanges

Digital purchases are non-refundable and cannot be exchanged, except where required by applicable consumer law. Please listen to the previews and check your selected tracks or albums before completing your purchase.

Need help with your order?

If you cannot access your music, receive incorrect or faulty files, or notice a duplicate charge, email hello@aurdos.com with your order number and details of the issue.

We will help resolve the problem and provide any replacement or refund required by law. Confirmed duplicate charges for the same order will be refunded.

Refunds are issued to your original payment method. Processing time depends on your bank or payment provider.

Nothing in this policy limits your rights under applicable consumer law.